Having a flexible communication system is more important than ever now that remote work has become crucial to a company’s survival. One option is to issue company phones to telecommuters so they can communicate with clients and colleagues. But the ideal solution for most businesses is to use phone apps or softphones, and here are several reasons why.

Explaining the concept of virtualization is no easy task and failed attempts to do so have left it with a less-than-ideal reputation. We want to set the record straight about virtualization's many benefits by dispelling four of the most common misconceptions about it.