Open-source VoIP vs. proprietary VoIP: Which is best for your business?

Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution is best, this article outlines the key benefits and drawbacks of each type so you can make an informed decision on what will work best for your organization's needs.

VoIP tips to help you handle the holiday rush

Many businesses expect a surge in customer calls during the holidays. If your Voice over Internet Protocol (VoIP) system isn’t properly optimized, you could experience dropped calls, poor sound quality, and other issues that will frustrate your customers and cost you business.

Top 5 VoIP security measures every business must implement

More and more businesses are realizing the numerous advantages of using a Voice over Internet Protocol (VoIP) system. Compared to traditional landlines, VoIP systems entail lower costs and come with more features. One weakness that a VoIP system has is that it can be a target for a cyberattack, which is why it’s critical that businesses take the necessary steps to secure their VoIP phones.

What security measures are crucial for protecting VoIP?

Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks.

How to minimize VoIP downtime and keep your business connected

Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips.

Understanding the cost of VoIP phone systems

When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines.

The benefits of call recording: Get more from your conversations

Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.

Don’t let TDoS attacks ruin your VoIP system

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don't know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep your VoIP system safe from TDoS attacks by reading this blog post.

How AI-powered VoIP is changing the game for businesses

The world of business telecommunications is changing. Voice over Internet Protocol (VoIP) systems have been around for a while, but with the advent of AI-powered automation, they are becoming more efficient and effective than ever before. If you're not already using an AI-powered VoIP system in your business, you're missing out on a lot of benefits.