New SMB dashboard app from Twitter

If you aren’t a celebrity or a multimillionaire capable of purchasing millions of Twitter followers, it’s quite hard to establish a notable online presence these days, especially if you’re a small- or medium-sized business. It’s undeniable that the benefits of a strong online presence on prominent social media platforms such as Twitter are numerous.

2016’s Best CRM Software Options

What are the components of a good CRM software? Must it fit into your budget? Should it be easily navigable? Or must it have a simple interface? All the aforementioned qualities are vital, but none of them are important if they don’t meet all your business’s unique needs.

Beware of these social engineering tactics

As the spectacle and competitive atmosphere of the Rio Olympic Games have drawn the world’s attention, hackers who use social engineering are inching closer to our private information. Although our systems may be prepared for the likes of malware and worms, social engineering is a different beast of its own.

Best practices for SMB Facebook pages

Considering the most recent stats of Facebook’s daily usage -- an astounding 1 billion daily mobile users, to be exact -- it’s time to take another look at your company’s page. Even if you’re actively managing your page, changes and updates are so frequent at the social media colossus that there’s likely a feature or opportunity you’ve missed.

Two new tools for defeating ransomware

A simple Google search of “ransomware” returns just over 9 million results. So, too, does a search for “Three Mile Island,” the location of the late-70’s Pennsylvania nuclear meltdown. And while we don’t mean to equate the near catastrophe of the latter to having your company’s data hijacked by computer hackers, ransomware can in many cases end in disaster for your business.